CASE STUDY
CITY Furniture & Kibo: Unlocking eCommerce Opportunities with a Composable Architecture
![city furniture Logo city furniture Logo](https://image-proxy.staging.peakactivity.merce.io/0x0,q80,r0,jpeg/https://storage.googleapis.com/peakactivity-site-assets/case-studies/city-furniture/logo.png)
![Kibo Logo Kibo Logo](https://image-proxy.staging.peakactivity.merce.io/0x0,q80,r0,jpeg/https://storage.googleapis.com/peakactivity-site-assets/partners/logos/kiboLogo.png)
![Kibo Logo Kibo Logo](https://image-proxy.staging.peakactivity.merce.io/0x0,q80,r0,jpeg/https://storage.googleapis.com/peakactivity-site-assets/partners/logos/kiboLogo.png)
CASE STUDY
CITY Furniture & Kibo: Unlocking eCommerce Opportunities with a Composable Architecture
NUMBER OF ORDERS
+309%
REVENUE
-50%
CART & CHECKOUT LOAD TIMES
+273%
NUMBER OF ORDERS
+309%
REVENUE
-50%
CART & CHECKOUT LOAD TIMES
Situation
With the rapid rise of online shopping, the home goods sector has experienced a significant surge in eCommerce demand. CITY Furniture recognized the need to transform its digital strategy to cater to the evolving online shopping landscape.
![Happy couple high fiving on their couch after buying new furniture on a tablet Happy couple high fiving on their couch after buying new furniture on a tablet](https://image-proxy.staging.peakactivity.merce.io/450x300,q80,r0,jpeg/https://storage.googleapis.com/peakactivity-site-assets/case-studies/CITY-kibo/sit.png)
Situation
With the rapid rise of online shopping, the home goods sector has experienced a significant surge in eCommerce demand. CITY Furniture recognized the need to transform its digital strategy to cater to the evolving online shopping landscape.
![quote quote](https://studioassets.blob.core.windows.net/production/quoteright.png)
Juan Lopez
DIRECTOR OF SOFTWARE PRODUCT DEVELOPMENT
CITY FURNITURE
![quote quote](https://studioassets.blob.core.windows.net/production/quoteleft.png)
![quote quote](https://studioassets.blob.core.windows.net/production/quoteright.png)
Juan Lopez
DIRECTOR OF SOFTWARE PRODUCT DEVELOPMENT
CITY FURNITURE
![quote quote](https://studioassets.blob.core.windows.net/production/quoteleft.png)
![Young business woman on the phone in a furniture showroom Young business woman on the phone in a furniture showroom](https://image-proxy.staging.peakactivity.merce.io/458x305,q80,r0,jpeg/https://storage.googleapis.com/peakactivity-site-assets/case-studies/CITY-kibo/sol.png)
Solution
PeakActivity researched, identified, and helped the retailer select a vendor that could meet their expectations—advanced capabilities that CITY Furniture’s original platform simply couldn’t accommodate, particularly surrounding the checkout experience. Then, we worked with the vendor, Kibo Commerce, to facilitate composable architecture implementation in just seven months.
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Solution
PeakActivity researched, identified, and helped the retailer select a vendor that could meet their expectations—advanced capabilities that CITY Furniture’s original platform simply couldn’t accommodate, particularly surrounding the checkout experience. Then, we worked with the vendor, Kibo Commerce, to facilitate composable architecture implementation in just seven months.
Need a similar solution?
Results
Taking a modular approach to its digital strategy allowed CITY Furniture to deliver fluid and engaging online customer experiences. The retailer’s UX/UI team now has the ability to craft shopping journeys that convert and build customer loyalty—without costly development.
Want similar results?
![Multiple different devices displaying an omnichannel brand experience Multiple different devices displaying an omnichannel brand experience](https://image-proxy.staging.peakactivity.merce.io/465x278,q80,r0,jpeg/https://storage.googleapis.com/peakactivity-site-assets/case-studies/CITY-kibo/res.png)
Results
Taking a modular approach to its digital strategy allowed CITY Furniture to deliver fluid and engaging online customer experiences. The retailer’s UX/UI team now has the ability to craft shopping journeys that convert and build customer loyalty—without costly development.
Want similar results?
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